Please always refer to the latest service level agreement (SLA) for delivery times on the Diakrit terms and conditions page (https://www.diakrit.com/terms-and-conditions-au).
| Product | Delivery Time |
| Photos/Additional photos/Drone photography/Social Video/Dusk/Evening photos | Within 24 hours on the next business day commencing at the end of the photoshoot |
| Floorplans/Furnish™ | Within 24 hours on the next business day commencing at the end of the photoshoot* |
| Video services | Within 72 hours on business days, commencing at the end of the photoshoot |
| Photo Styling™/ Photo Panorama™ VR | Within 48 hours on the next business day commencing at the end of the photoshoot |
| Floorplan corrections | The same business day** |
| Photo corrections | Within 6 business hours*** |
| Photo retouch requests | Within 24 hours on the next business day from the time of placement |
*For floorplan orders where no onsite measurement is required, the 24-hour delivery time commences at the time of order placement.
**Floorplan corrections sent to Diakrit prior to 2 PM on business days will be delivered on that same day. Corrections sent to Diakrit after 2 PM. will be delivered the following business day by 12 p.m.
***Photo corrections sent to Diakrit prior to 12 PM on business days will be delivered within 6 hours on that same day. Corrections sent to Diakrit after 12 PM. will be delivered within 6 business hours and will therefore be delivered the following business day.
Diakrit strives to deliver the Products in accordance within the time frames provided above. However, Diakrit reserves the right to deliver outside these times, e.g. in respect of bulk orders or otherwise due to unforeseen circumstances deemed by Diakrit.