What does it mean that my order is expiring?
DIAKRIT products will automatically expire after 6 months. The original files for interactive products will be removed completely at this time.
Can I extend the order expiration date?
Yes, you can extend the expiration date of all the interactive links (panorama, D-Photo Styler, and D-Furnish). However, please note that all photos and floor plan files will be removed from the system and will have to be downloaded prior to the order expiration.
All orders delivered by Diakrit automatically expire 6 months after the delivery date. To ensure that customers are aware of this, a warning email will be sent before the orders are deleted. This will allow all customers a two-week grace period to decide whether or not to extend the order for a fee.
Please contact your accounts manager or customer solutions to extend the expiration date on your order.